The Hosted VoIP PBX Resource Blog is a growing collection of articles, blogs, websites and videos dedicated to helping businesses understand, implement and manage a Hosted VoIP PBX phone system.
The Hosted VoIP Resource blog is brought to you by AVAD Technologies.
AVAD Technologies is now offering Business VoIP phone service in New York!
Whether you are a small office/home office, small business, or enterprise customer, we have affordable business VoIP plan that will enhance your productivity AND save you money!
Why are phone service providers one of the most criticized businesses.
Posted By AVAD Business Editor on November 20, 2009
Before you can calculate the Return on investment (ROI) on a Hosted VoIP phone system, you must first identify and quantify all of the costs and benefits. Some of the cost and benefits are easy to quantify such as the decrease in your expected monthly phone bill or the decrease in telecom equipment costs. Other savings/benefits are much more difficult to quantify and may involve a judgment call.
Posted By AVAD Business Editor on November 20, 2009
Businesses make calls internally using a PBX (Private Branch Exchange). The PBX also connects to the public switched telephone network (PSTN) via trunk lines. Because they incorporate telephones, fax machines, modems, and more, the general term "extension" is used to refer to any end point on the branch.
PBXs are differentiated from "key systems" in that users of key systems manually select their own outgoing lines, while PBXs select the outgoing line automatically. Hybrid systems combine features of both.
Initially, the primary advantage of PBXs was cost savings on internal phone calls: handling the circuit switching locally reduced charges for local phone service. As PBXs gained popularity, they started offering services that were not available in the operator network, such as hunt groups, call forwarding, and extension dialing. In the 1960s a simulated PBX known as Centrex provided similar features from the central telephone exchange.
Posted By AVAD Business Editor on November 19, 2009
I came across a great article on Broadsoft's blog about Net Neutrality. There is a huge power struggle going on between the companies that provide internet service and companies that provide services that require the internet.
Voice over IP (VoIP) is just one of the thousands of services that require an internet connection.
One of the biggest issues being contested is the ability of internet service providers to favor their own content or limit access to content based on type. For example, Comcast, one of the leading internet service providers also provides internet phone service or VoIP, without a truely nuetral internet, Comcast would be able to block other VoIP Providers such as Vonage.
Allowing internet service providers to limit consumers access to certain types of content, or favor their own brands would have a chilling effect on our entire economy.
For those of you who are not familiar with Broadsoft, BroadSoft is the leading, worldwide innovator of Voice over IP (VoIP) applications that is transforming how people connect, communicate and collaborate.
Posted By AVAD Business Editor on November 17, 2009
NEW YORK — Voice over IP phone service provider Vonage Holdings Corp. has agreed to pay $3 million to 32 states to settle an investigation into some of its business practices.
In a filing with the Securities Exchange Commission, Vonage said it also agreed to provide refunds to affected customers.
Idaho Attorney General Lawrence Wasden said his office received complaints from consumers who said they found it difficult to cancel their service with Vonage amid pressure from the company to keep their accounts.
In Texas officials said that Vonage also failed to clearly tell potential customers that they needed high-speed Internet service to use Vonage, which offers cheaper calls by sending voice data over the Internet. Officials said those unable to use the service had to pay cancellation and other fees. Continue Reading: Vonage settles investigation for million
Posted By AVAD Business Editor on November 16, 2009
Why is it that some businesses have passed on the opportunity to implement Voice over IP (VoIP) even though VoIP has been proven to be able to deliver significant benefits to the organization. Many businesses have sited fears of potential unforeseen implementation costs, quality issues or possibly putting their network at increased risk.
Research has shown that many companies, both large and small are uncertain about the benefits to their organization that a VoIP telephone system offers. 55 percent of North American and European companies reported that they did not understand the value that a unified communications solution can deliver to their organization.
Posted By AVAD Business Editor on 11-13-09
Definitely Not, even the smallest companies can take advantage of VoIP.
VoIP technology has developed to the point that business of any size can benefit from the technology. The Hosted VoIP Telephony solution allows even the smallest companies to have the features and functionality of the most sophisticated PBX systems without the cost of purchasing telecommunications hardware.
A Hosted VoIP solution allows companies with as little as 5 employees to have a state-of-art telecommunication system. A Hosted VoIP systems offers all of the features and functionality of the most sophisticated PBX system without the expense of purchasing and maintaining the telecom equipment.
AVAD Technologies can can customize a Hosted VoIP PBX phone system around your company's unique business requirements. Please call (800) 733-4136 to speak with a Business VoIP Specialist.
Posted By AVAD Hosted VoIP PBX Business Editor on November 11/11/09
Virtual Office Hosted VoIP PBX Phone Service
AVAD Technologies Hosted VoIP PBX is an affordable, easy-to-use replacement for traditional PBX phone systems. AVAD Technologies Small Business Hosted VoIP PBX allows small businesses to have a single phone system that can seamlessly integrate all of a company's employees/offices, including home based employees, into a single VoIP PBX phone system.
AVAD Technologies Small Business Hosted VoIP PBX
Service includes an advanced set of customizable Hosted VoIP PBX features including a highly customizable auto-attendant that can direct callers to any user in your organization regardless of that user's physical location, worldwide 3, 4, 5 digit extension dialing, business class voice mail, voice mail to e-mail and call queuing.
Posted By AVAD Technologies Business Editor on 11-4-2009
by johnmce
Voice over IP telephone services are revolutionizing how the world communicates, individuals, and businesses are embracing the capabilities and harnessing the power of the internet. Despite voice over IP being a great technological breakthrough, security is still a major concern, yet with the proper precautions it should not have to be.
Most users implementing VOIP these days are primarily concerned about voice quality, latency and interoperability. However we shouldn't overlook the security risks that can crop up when the voice and data worlds converge, users and analysts say.
Posted By AVAD Technologies Business Editor on 11-4-2009
Business continuity and disaster recovery capabilities are a key benefit of AVAD Technologies Hosted IP PBX telephony solution. Unlike traditional telecommunications systems and premise VoIP solutions, a hosted PBX solution from AVAD Technologies ensures that your phone service is always available, even if your physical office location has been rendered inoperable.
What happens if I loose power or my office become inoperable.
Because AVAD is a Hosted VoIP system, callers to your business will still be able to reach any employee and leave a message. Your employees will also be able to retrieve their messages. Your primary phone numbers, including toll free numbers can be re-routed to an alternate location in a matter of minutes. AVAD Technologies Hosted IP PBX can be pre-programmed to forward calls if the primary users phone becomes inoperable for any reason. This means that in the event that your office location becomes disabled, no human intervention is required. In addition, all PBX services (Auto-Attendants, Hunt Groups and voice mail accounts) will continue to function.
Easily Set Up a New Location
If you are able to retrieve your IP phone sets, they can be plugged into any high speed internet connect and function as if they were in their original location. Your employees can even take their phones to their home offices, provided they have a high speed internet connection, and operate as if they were in their offices. Callers to your company will not be aware that your primary office location is no longer operational.
If you are unable to retrieve your IP Phones, AVAD can ship replacement phones to any location in as little as 48-hours. When the replacement phones arrive, simply connect them to any high speed internet connection and they will operate as if they were in your original office location.
To learn more about AVAD Technologies Hosted VoIP system please call (800) 733-4136.
Posted By AVAD Technologies Business Editor on 11-4-2009
by trycmcw
The nation 's small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.
What Is VoIP?
Most people have heard of small business VoIP but may not know exactly what it is. They know it 's some kind of digital phone system but don't understand the mechanics.
A small business VoIP uses an organization 's existing internet connection to transmit voice the same way the network transmits data. The call is routed through VoIP service providers to get to the destination just like traditional telephone calls are routed through the phone company central offices. Read More→
Posted By AVAD Technologies Hosted VoIP Provider Business Editor on 11-4-2009
If your primary motivation is to reduce your telephone expense, this article is not for you.
On the other hand, if you want to learn about the factors that should be evaluated when selecting a Hosted VoIP Provider for your small business, then you should continue reading the rest of this article.
Hosted VoIP Provider - Its not only about price
Price is only one of many factors that should be evaluated when selecting a Hosted VoIP Provider. When you consider that your company's phone system is the primary means by which employees and customers, communicate with your company, then choosing a phone system solely on the basis of price is short sighted at best.
Hosted VoIP PBX - Small Business VoIP Provider
Posted By: AVAD Technologies, VoIP Provider, Small Business Editor on 11-4-2009
The following is an excerpt from well written article about how to find a Business VoIP Service Provider.
"Good business sense tells you to make the most of every opportunity that comes along. Whether that’s an opportunity to expand your business on an international stage or to save money on something as fundamental as your monthly phone bill, every business opportunity has to be grabbed with both hands to make your company a success. So a system that can potentially do both for you is an opportunity not to be missed."
VoIP (Voice over Internet Protocol) is just such an opportunity. For business users, the advent of this new technology opens up new possibilities and new ways to save a considerable amount of money at the same time....
Read the rest of this article "Finding a Good Small Business Provider"
Posted By AVAD Technologies Business Editor on 11-4-2009
Worldwide, the VoIP market continues to grow despite one of the worst global economic recessions.
In the 3rd quarter of 2009, VoIP Providers brought in revenue of $21 billion. The demand for VoIP phone service continues to be strong on both the residential and business sides. Residential VoIP continued to expand at healthy 14% growth rate, while business VoIP revenue is increasing by a healthy 26%.
For more:Read this release from Infonetics
