VoIP Headlines

Phreaking Telecom Fraud

February 08, 2012

Phreaking is one of more than 400 different kinds of telecommunications fraud (400 at this moment) that could cost your company a serious amount of money. Unlike other types of theft, telecom fraud does not require the thief to expose themselves

Phone Phreaking Definition

February 08, 2012

Phreaking is a slang term coined to describe the activity of a culture of people who study, experiment with, or explore telecommunication systems, such as equipment and systems connected to public telephone networks. As telephone networks have become

Google+ Pages For Small Businesses

February 03, 2012

In this video Chris Brogan, author of the book Google+ for Business: How Google’s Social Network Changes Everything. Chris Brogan is one of the most well respected social media strategists and an early adopter of the Google+ platform. In this

Content Marketing Drives Traffic To Your Site Not Away

January 14, 2012

Internet Marketers use content marketing to generate additional business by converting prospects into customers. Good content is what consumers are looking for, they want information that solves a problem, not sales pitches. Content marketing will

Free Productivity Tool From Salesforce.com

January 03, 2012

Do.com - a free, Heroku-based service coupled with Gmail, is a free cloud-based, socially-oriented task management and collaboration platform aimed not just at Salesforce's typical office user, but the general public. It serves not only as a

Industry Watch Dog Warns Businesses About Telecom Fraud

December 15, 2011

The Telecommunications industry watchdog ComReg has warned there has been a rise in the number of PBX fraud incidents. Criminal hackers have been able to break into the telephone systems of unsuspecting companies and generate enomorous bills by

Call Center Benefits Of A Predictive Dialer

December 05, 2011

A Predictive Dialer is a component of business phone system, generally in a Call Center environment, that dials automatically a list of telephone numbers (a client or prospect list) and connects live callers automatically to an available Call Center

Call Center Video Overview

November 15, 2011

Every company that sells its products over the telephone must have a phone system that can efficiently process inbound sales calls. If your process is not efficient and effective, you could be loosing business. A Hosted Call Center is the ideal

AVAD Business VoIP Control Panel

November 10, 2011

This video describes some of the features of the AVAD Business VoIP Control Panel. View all of AVAD's Business VoIP Videos.

Install New VoIP Phone System Before Moving Offices

November 01, 2011

Hosted VoIP phone systems can lower the stress of an office move. One of the most over looked aspects of moving office locations is the impact the move will have on your employees. Moving is a stressfull time for the management responsible for