The Auto-Attendant provides enterprises with a powerful and flexible tool to field inbound calls and deliver those calls to the intended destination through interactions with the caller.
The Hosted Auto Attendant is an integral part of the AVAD’s product offering and does not require any external third-party hardware.
The Auto Attendant is generally the first message a caller to your company hears when they dial your company’s main phone number. The Auto Attendant is easily customized to meet your company’s needs and can be easily changed as your your needs changes without calling (and paying for) an on-site technician.
You can record multiple Auto-Attendants greetings in your own voice or upload a professionally recorded greeting right from your desktop computer.
Sample Auto-Attendant Greeting
Thank you for calling XYZ Company conveniently located in Anywhere USA. At XYZ Company, you’ll find beautiful items to suit your individual lifestyle. Our professional staff offers complimentary service for our customers. You can also visit us on the web at www.xyzcompany and view any of our items.
If you know your party’s 3-digit extension, you may dial it at any time or press # for the company directory.
We are open from 10:00am – 8:00pm Monday through Saturday and 11:00am to 6:00pm on Sunday
For directions to our store Press 1
For Service Inquires Press 2
To leave a message in our general voicemail box, press 3.
Thank you for shopping at XYZ Company.
Directions (Auto-Attendant Option 1)
We are conveniently located at 12345 Any Street, in Any City USA. Heading West on I-94 exit Main St, continue on Main St, Our store is on the left hand side.
Traveling east on I- 94, exit Main St. Continue on Main St., our store is on the left hand side.
Press 0 to return to the main menu.
Service Inquires (Auto-Attendant Option 2 )
We apologize; all of our representatives are busy assisting other customers. Please leave your name and phone number and one of our XYZ Company Representatives will return your call shortly.
To return to the main menu, press 0.
General Voice Mail Box (Auto-Attendant Option 3)
You have reached the general voicemail box for XYZ Company of Any City USA. Please leave your name, number and a message and we will return your call shortly.