Larger/Enterprise Hosted Business VoIP Solutions
Quite simply, AVAD’s Hosted VoIP phone system is a better, smarter way for businesses to manage their telecommunications.
Some of the largest organizations in the world use AVAD’s Business Hosted PBX phone system. Our solution not only meets the performance standards of larger enterprise customers, it also enables capabilities such as distributed deployments and the ability to easily add advanced services like a Hosted Call Center, that premise-based systems cannot do without significant capital expenditures.
AVAD Hosted PBX runs on the award-winning Broadsoft Platform.
Build A Customized Telecommunications Solution
Build A Customized Telecommunications Solution: With AVAD’s Hosted VoIP phone solution our clients can easily build a custom tailored phone system to their exact specifications.
Why have businesses been migrating to AVAD?
Financial Advantages — Minimal upfront capital expenditure. Pay only for the services you need, when you actually need those services.
Flexibility — Easily integrate new office locations, including home based employees. Administer your entire phone system, including remote locations using our Web Portal.
Future Proof — With AVAD’s hosted VoIP your system will never get out dated. We upgrade all of our customers to the latest version of our award-winning hosted VoIP software automatically.
Disaster Recovery — AVAD’s hosted VoIP phone system gives your company built-in disaster recovery. Even if your office is totally destroyed, your phone system will continue to operate. In addition, our service is fully redundant.
Custom Design Your Call Center
All of AVAD business hosted VoIP calling plans include unlimited local & long distance calling in the United States and Canada.
Business Calling Plan Pricing
| Calling Plan | Price/Month | |
|---|---|---|
| Premium Direct Dial Plan | $39.95 | |
| Advanced Extension Plan | $29.95 | |
| Low Usage Extension | $29.95 | |
| Virtual User/Extension | $29.95 | |
| Premium Calling Features | Advanced Extension Features | |
| Anonymous Call Rejection | Cancel Call Waiting | |
| Auto-Callback (intra-group) | Call Forwarding Always | |
| AVAD Anywhere | Call Hold | |
| Cancel Call Waiting | Call Waiting | |
| Call Forwarding Ring Splash | Call Transfer | |
| Call Forwarding Always | Consultation Hold | |
| Call Forwarding Selective | Do Not Disturb | |
| Call Hold | Extension Dialing | |
| Call Waiting | Enhanced Voice Mail | |
| Calling Name Delivery | Last Number Redial | |
| Call Transfer | ||
| Calling Line ID Blocking | ||
| Calling Line ID Delivery | ||
| Consultation Hold | ||
| Directed Call Pickup w/ Barge-in | ||
| Do Not Disturb | ||
| E-Mail Notification – Selective | ||
| Enhanced Voice Mail | ||
| Extension Dialing | ||
| Last Number Redial | ||
| Microsoft Outlook Integration | ||
| Priority Alert/Ringing | ||
| Remote Office | ||
| Simultaneous Ring | ||
| Trace Obscene Calls | ||
| Web Browser Integration |
| PBX Feature | Price/Month | |
|---|---|---|
| Auto-Attendant (1st Instance) | $19.95 | |
| Auto-Attendant (Add’l) | $9.95 | |
| Hunt Group | $9.95 | |
| Reception Console (Unlimited) | $79.95 | |
| Reception Console (29 users ) | $39.95 | |
| Reception Console (8 users ) | $29.95 | |
| Overhead Paging | $4.95 | |
| Virtual Extension | $29.95 | |
| General Voice Mail Boxes | $9.95 | |
| Administrative Web Portaltd | Included | |
| Call Park | Included | |
| Call Retrieve | Included | |
| Customer Care Message | Included | |
| Calling Name ID Delivery | Included | |
| Configurable Extension Dialing | Included | |
| Configurable Feature Codes | Included | |
| Directed Call Pick Up Barge In | Included | |
| Music On Hold | Included |
Deploying AVAD’s Hosted Business VoIP Phone Service
Deployment of AVAD Hosted Business VoIP phone service is a straight forward and simple process.
Here are the basic steps;
Step 1: AVAD quickly provisions a new hosted PBX based on your requirements. This new system is independent of your existing phone system.
Step 2: Testing. We throughly test your new phone system, including call routing policies, Auto-Attendants, Hunt Groups, user extensions and voice mail boxes. We make sure the system is functioning to your specifications.
Step 3: User training. We train the trainers. We teach your administrative staff how to use our solution. Of course, if they should need support from us, they can always call their dedicated support team.
Step 4: When your staff has been trained on our system, we will help you pull the switch and make your new hosted VoIP phone system live. We take care of all the details so you can focus on your core business activities.
Our support does not end after installation.
We assign a dedicated team of specialists to your company. It is like having your own in-house telecom department.
Our Guarantee Is Unconditional
AVAD’s Unconditional Satisfaction Guarantee means just that. If, during the first 60-days following installation, you are not completely happy with our service, we will repurchase your equipment and refund to you any money paid for our service.
Changing your business phone system is a major decision and one that should not be taken lightly. We understand how critically important a phone system is to your business. This guarantee is our way of expressing this commitment to you and the confidence we have that our service will not only meet your expectations, but exceed them.
Learn About AVAD’s Cloud Based Call Center Solution
AVAD’s Hosted Call Center solutions are built on the Broadsoft Call Center platform. The Broadsoft platform is an industry leading hosted PBX and Call Center solution that is currently deployed by some of the largest organizations in the world.
AVAD’s Hosted Call Center has Advanced capabilities like skills-based routing to direct your callers to your best agents. Features include call queuing let you streamline your call center.
We also offer powerful time-saving options that include Call Recording and a Predictive Dialer.
Our Call Center solution is completely customizable to your exact specifications. You have the power to establish call routing rules and agent groups without limiting yourself to a single physical location. Making changes is super easy. Plus, you can assemble a custom fit solution for each agent.
