AVAD’s Hosted Call Center gives your company the ability to customize a call center solution to match your exact needs. With our solution you can create an inbound call center, outbound call center or a blended call center. You can also distribute your call centers in any geographic location.

Our Predictive Dialer Software can be used for telemarketing, tele-sales, political campaigns, or any situation that requires a high volume of outbound calls.

With AVAD’s Predictive Dialer you will be able to significantly increase the productivity of your contact center agents. You can use our Predicitive Dialer to improve outbound campaigns, contact leads, generate sales opportunities, process debt collections, administer surveys, conduct political initiatives, or just about any situation that requires a high volume of outbound calls.

AVAD’s cloud-based call center solution gives your company all the benefits of a premise-based call center, without the costs, delays or headaches.

Working with AVAD allows your company to focus its energies on your “core business” and leave the “chores” of managing the call center infrastructure to us.

Our solution offers all the functionality of on-premise call center technology, with all the cost savings and benefits of cloud computing. Contact centers across the globe are switching to hosted call center solutions. AVAD will help your company realize the benefits of improved agent productivity and increased business flexibility from our call center solution.

In addition to providing a complete Business Hosted VoIP and Virtual Call Center telecommunications solution, we assign a Dedicated Customer Support Team to each customer.

Whenever you need help or support with your Hosted Call Center, all you need to do is to call your “Dedicated Support Team” just like you would call your in-house support department.

Dedicated support is included in the base monthly cost of our service. Our goal is to provide a high quality product and first rate support.